Senior Membership & Sales Officer

Egyptian Information, Telecommunications, Electronics, and Software Alliance (EITESAL) - a private sector, non-profit entity of ICTE companies, Multinational corporations, Organizations and Institutions operating in Egypt is looking for a self-starting and motivated Senior Membership engagement and Sales officer – Reporting directly to Eitesal Managing Director-who excels at developing and  recruiting new members to the organization. He/she should be able to maintain and develop strong customer relations and marketing. This position is responsible for the development of both professional and corporate membership, including participation in events and seminars as opportunities to build relationships and sell EITESAL membership benefits.

Successful candidate should be able to:

• Maintain relationship with current members
• Selling EiTESAL membership & services & create sponsorship opportunities.
• Professional customer service for members’ aiming at increasing their satisfaction.
• To act as the first point of contact for all members and prospective members, taking enquiries via multiple communication channels, providing a high level of customer service, and updating the database accordingly
• To manage the member life cycle i.e. sale and payment, new member communications, member benefit administration and renewal process
• Attend events, both internally and externally to promote EITESAL and its membership opportunities
• Work with other departments across the organization to maximize engagement with membership recruitment strategy
• Assist in the development of the membership recruitment and retention strategies o To coordinate affiliate and sponsor activity and recognition programs