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SAP C4C Consultant

Talaat Moustafa Group
Dokki, Giza

SAP C4C Consultant

Dokki, GizaPosted 1 month ago
1 open position
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Job Details

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Job Description

  • Works with the project team, team leaders, project delivery leads, and client stakeholders to create stand-out Accenture Led to Opportunity and Customer Service offerings powered by SAP C4C.
  • Facilitates the implementation and support of the SAP Cloud solution to enhance the clients’ business functionality and overall performance, while maintaining a high degree of customer satisfaction. 
  • Performs detailed analysis of complex business process requirements and provides appropriate system solutions; identity, interpret, validate and document customer requirements.
  • Facilitates workshops to collect business requirements. 
  • Map client business requirements, processes, and objectives; develops necessary product modifications to satisfy clients' needs. 
  • Designs, customize, configures, and tests of C4C. 
  • Identifies gaps, issues, and workaround solutions. 
  • Acts as liaison with client for troubleshooting: investigate, analyze, and solve software problems. 
  • Handles changes or emergency transports as needed for high-priority issues. 

Job Requirements

  • Bachelor's degree in Computer Science or same field
  • Minimum of 3 years experience with configuring SAP C4C Sales & Service process solutions.
  • Minimum 2 full life cycles of C4C Sales and Service implementation.
  • Handle changes or emergency transports as needed for high-priority issues.
  • Experience in Integration between C4C and another module in SAP.
  • Experience in SAP S/4HANA.
  • Experience in design, build, test, and deployment of SAP Sales & Service Cloud (Cloud for Customer C4C) and lead-to-opportunity/customer service business process solutions.
  • Proficient in C4C process configurations, offline configurations, code list mappings, Key User Tool, and UI Concepts (screen configuration, layouts, business roles).

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JobsIT/Software DevelopmentSAP C4C Consultant