Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:
Job Description
- Identify hardware and software solutions.
- Troubleshoot technical issues.
- Diagnose and repair faults.
- Resolve network issues.
- Install and configure hardware and software.
- Deal with customers to quickly get to the root of their problems.
- Provide timely and accurate customer feedback.
- Talk to customers through a series of actions to resolve a problem.
- Follow up with clients to ensure the problem is resolved.
- Replace or repair the necessary parts.
- Support the roll-out of new applications.
- Provide support in the form of procedural documentation.
- Manage multiple cases at one time.
- Test and evaluate new technologies.
- Conduct electrical safety checks on equipment.
In return, we offer the following:
- Excellent career development opportunities
- The opportunity to work with smart and dedicated colleagues, working towards a shared vision
- A collaborative and diverse team environment
- Team social activities
- Competitive salaries
- Competitive holiday allowance:
- 21 days holiday,
- 1 well-being day per quarter,
- 1 day off on your birthday
Job Requirements
Technical Support Requirements:
- Degree in computer science or information technology.
- Certification in Microsoft, Linux, or Cisco is advantageous.
- Prior experience in tech support, desktop support, or a similar role.
- Proficiency in Windows/Linux/Mac OS.
- Experience with remote desktop applications and help desk software.
- Attention to detail and good problem-solving skills.
- Excellent interpersonal skills.
- Good written and verbal communication.
StatsBomb is an inspiring place to work. If you think you have the passion, drive and talent to join our exciting and fast-paced team, we’d love to hear from you!
