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Job Description
Job brief
We are looking for an enthusiastic Tele-sales team leader to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective Tele-sales team leader must be an excellent communicator and have superior persuasion skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
About the Job
- Meeting with sales managers to discuss Telesales strategies.
- Training junior Telesales staff.
- Writing sales scripts and customer answer sheets.
- Implementing sales strategies.
- Managing the Telesales team and assisting junior staff.
- Monitoring the performance of the sales team.
- Maintaining customer relationships.
- Handling escalated customer complaints.
- Compiling and presenting sales reports.
Job Requirements
- Bachelor’s degree.
- Previous experience working as a Telesales team leader
- Experience in Telesales preferred.
- Strong managerial and sales skills.
- Ability to multitask.
- Excellent verbal and written English communication skills.
- Ability to work well under pressure.
- Ability to write and present reports.
- Strong organizational skills.
- Strong Communication skills.
