Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Job summary
Receptionists work within an organization to help it run smoothly. They greet visitors, answer phone calls, and run errands while maintaining professional composure throughout interactions with customers or potential clients.
Responsibilities
- Greeting and welcoming patients to the practice.
- Scheduling, rescheduling, or canceling appointments as needed.
- Assisting patients to fill out information forms.
- Preparing patients' charts and daily schedules for the dental staff.
- Updating patient records and documenting recent treatments and procedures.
- Scheduling follow-up appointments and providing telephonic reminders.
- Verifying methods of payment and collecting payments as needed.
- Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Job Requirements
- High school diploma or GED.
- Certification in office administration, medical administration, or related fields is advantageous.
- Proven experience working in a dental office.
- Sound knowledge of dental terminology.
- Proficient in dental practice management software
- (Dentalore) is advantageous.
- Working knowledge of general administrative practices.
- Good telephone etiquette.
- Exceptional organizational skills.
- Excellent customer service skills.