Airline Ticketing Agent

Daman Tours - Garden City, Cairo

43
Applicants for
2 open positions
13
Seen
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable, Commissions will be considered
Languages:
Arabic, English
Vacancies:
2 open positions
About the Job
  • Makes and confirms reservations for passengers
  • Arranges Reservations and routing for using timetable, airlines manuals, reference guides and tariff book and proper issuance of ATB for all types of ticketing transactions
  • Issue tickets quoting correct fare to reduce passenger complaints and debit notes
  • Advise of changes in flight plan or to cancel passenger reservations
  • Advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights.
    Initiate and promote the company product to generate the revenue
  • Record and process reservations made by phone/fax/e-mail; action telex messages and authorities.
  • Handle helpdesk-assist travel agents with seat confirmations: upgrade/downgrade proposals
  • Issuance of MCO's and refunds' process lost tickets and time barred tickets
  • Plans route and computes ticket cost, using schedules, rate books and computer
  • Telephones customer or travel agents to advise of changes with travel conveyance or to confirm reservations, as well as alternate available options
  • Answer inquires made by travel agencies or transportation firms, such as airlines, bus companies, railroad companies, and steamship lines.
Job Requirements
  • Have proven experience with the Amadeus reservation system is essential.
  • Diploma or Associate degree or equivalent.
  • Minimum of 2 years' experience in an airline/travel industry.
  • Service oriented with good interpersonal skills.
  • Proven Knowledge in IATA standard reservation/ticketing procedures is required with fair knowledge of world geography.
  • Good interpersonal and communication skills along with knowledge of PC-based applications are also required.
  • Fluency in English (Oral and written) language is essential for this role.
  • Able to complete refund and re-issue processes manually
About this Company

Daman Tourism Group opened in 2005. We are large in this industry, we have branch in Cairo.

We are specialists in tailor-made programs.

See all Careers and Jobs at Daman Tours
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