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Job Description
JOB SUMMARY
Adopt and improve sales processes that rely on relationship-building and long-term contracts with clients; Ensure to maintain a high standard of Customer service & Excellence.
JOB DESCRIPTION
- Identify, develop and convert opportunities into an actual business.
- Efficient collaboration with Sales Associate.
- Build business relationships with existing and potential clients to ensure continuous business development.
- Adopt a customized approach as per client analysis requirements.
- Evaluate customers' needs.
- Build long-lasting client relationships.
- Meet personal and team sales targets.
- Evaluate sales strategies' effectiveness.
- Monitor analyze sales and market trends.
- Provide accurate sales activity reports and relevant pipeline information when required and able to fully utilize the CRM system for all sales activities.
- Establish customer agreements and ensure that piercing guidelines are always applied and profitability targets for customers are met. Ensure that customers' prices are reviewed on a regular basis, and initiate a re-negotiation in case of discrepancy between actual and promised volumes.
- Monitor customer performance, loyalty, and satisfaction to measure success business fluctuation and possible business at risk, take appropriate action internally or/and with the customer.
- Promote Fulfillment Bridge brand and values through own appearance in a manner that reflects the company's high standards and develops customer loyalty.
- Perform ad-hoc duties as assigned.
Job Requirements
- Bachelor’s degree in Business or equivalent.
- Experience selling a service or product.
- Knowledge in logistics, and e-commerce.
- Knowledge of CRM system.
- Excellent customer service, negotiation, and presentation skills.
- Independent, self-motivated, and able to work under pressure
- Resilient, able to handle rejection, and stay motivated.
- Very comfortable with new technology.
- Organized and excellent with time management.
- Self-Confident and results-driven
- English, French, and Arabic