English Customer Service Representative-Alexandria

Sutherland Global Services - Alexandria, Egypt

311
Applicants for
70 open positions
234
Seen
2
Shortlisted
117
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Languages:
English
Vacancies:
70 open positions
About the Job

English Customer Service Representatives are needed for a well-known UAE Account in Sutherland Global Services Company.

The purpose of this position is to:

  • Answer customer calls.
  • Provide first-level trouble-shooting (if a customer complaint.
  • Provide information and guidance (if a general customer inquiry) in order to resolve customer issues/inquiries.
Job Requirements

Job Requirements:

  • University Graduate is a must.
  • Very Good Command of English Language.
  • 0-2 years of experience (Fresh Graduates are also welcomed to apply).
  • Gender: M/F.
  • Alexandria resident is a must.
  • Computer Literacy.
  • Good communication, problem solving & interpersonal skills.

Offered Package & Working Conditions:

  • Attractive Packages.
  • Additional Benefits (Social Insurance – Private Medical Insurance Coverage – Transportation (Door to Door).
  • Professional training under the supervision of certified trainers.
  • 9 working hours including 1 hour Break.
  • 2 Days off per week.

About this Company

Established in 1986, Sutherland Global Services is a global BPO and technology-enabled services company offering an integrated set of back-office and customer facing front-office services that support the entire customer lifecycle. It is one of the largest, independent BPO... (More)

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