Telesales & Customer Service Specialist

Daftra - Dokki, Giza

Applicants for
2 open positions
Experience Needed:
More than 1 year
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Negotiable, Commissions 10%
2 open positions
About the Job

You will need to contact our already registered customers to follow them up, support them, and buy our online advertising services as follow:

  • Make opening calls, Generate leads, follow up calls and Close the deals.
  • Contact customers & corporates by telephone to promote  services.
  • Explain the  service to potential customers.
  • Obtain contact details of potential customers from sources including telephone directories.
  • Schedule appointments for sales staff to meet prospective customers.
  • Answer telephone calls from the customers who are responding to advertisements
  • Contact customers to follow up on initial interaction
  • Handle customers complains and answer customers inquiries
  • Introduce the new services to the clients
  • Raise any problem or technical issues to the technical support department
  • Ensure customer satisfaction and clarity of all the necessary information and answer all inquiries
  • Provide customer with accurate information, calculated quotations and right solutions.
  • Handle a large volume of calls.
Job Requirements
  • 1 to 3 Years of experience.
  • Good command of English language
  • Good command of reporting tools & MS office.
  • High Communication skills and good telephone manner.
  • Customer care oriented.
About this Company

Daftra is an online software (SaaS) focusing on giving small and medium businesses a better chance to mange their business efficient and easily.
Daftra offer tools to manage all the aspects of businesses accounting, clients management and follow up, time tracking,... (More)

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