Telesales & Customer Service Specialist

You will need to contact our already registered customers to follow them up, support them, and buy our online advertising services as follow:

• Make opening calls, Generate leads, follow up calls and Close the deals.
• Contact customers & corporates by telephone to promote  services.
• Explain the  service to potential customers.
• Obtain contact details of potential customers from sources including telephone directories.
• Schedule appointments for sales staff to meet prospective customers.
• Answer telephone calls from the customers who are responding to advertisements
• Contact customers to follow up on initial interaction
• Handle customers complains and answer customers inquiries
• Introduce the new services to the clients
• Raise any problem or technical issues to the technical support department
• Ensure customer satisfaction and clarity of all the necessary information and answer all inquiries
• Provide customer with accurate information, calculated quotations and right solutions.
• Handle a large volume of calls.