Providing guidance and direction to trainers, through setting performance standards, monitoring, evaluating and improving performance to maintain a high key personnel and superior development programs
Evaluate the in-house training programs through training objectives to ensure training transfer to workplace
Conduct periodical training need analysis based on organizational and individual development needs through communicating and assessing stakeholders to ensure matching development needs with development tracks
Select training vendors through appropriate evaluation methods to ensure that the company development plans are impleEvmented as intended
Create departmental related reports on Periodical basis through tracking, measuring, monitoring department performance to provide performance tracking and take decision on improvement opportunities
Coach, develop, monitor and follow up on team members performance for improving productivity and skills competencies
Centro Global Solutions is a multinational boutique provider of customer contact solutions and business process management. Centro Global Solutions provides call center and business process outsourcing services in North America, Europe, Middle East and Asia Pacific regions....