Job Details
Experience Needed:
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Job Description
- Co-ordinate and collaborate with operations and other departments to ensure smooth functioning of the production environment.
- Recommend procedural and operational guideline changes to improve communications and operational efficiency.
- Prepare Intra-Day and End-of-Day Client and Internal reports while ensuring timeliness and accuracy of data.
- Analyzing real-time call trends and make adjustments to staffing to ensure service level.
- Making necessary adjustments in scheduling software to appropriately track the productivity of the employees.
- Maintaining confidentiality relative to organizational strategies, objectives, and practices.
Job Requirements
Job Requirements:
Hiring Criteria:
- Fresh Graduates.
- Very good English command.
- Very good Excel skills.
- Flexibility with rotational working hours and days off.
- Ambitious to perform and grow.
Benefits:
- Convenient monthly salary: 2000 EGP. And 2500 EGP after 6 months.
- Medical and Social insurance.
- Promising career path and advancement opportunities.
