Job Details
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Job Description
- Handling customer service issues in a timely manner.
- Create effective CS procedures, policies, and standards.
- Develop CS satisfaction goals and coordinate with the team to meet them on a steady basis.
- Implement an effective customer loyalty program.
- Maintain accurate records and document all customer service activities and discussions.
- Assess service statistics and prepare detailed reports on his findings.
- Manage the approved budget of the customer service department.
- Handling customer service issues in a timely manner.
Job Requirements
- Management Skills
- Experience in handling Customers Issues
- Experience in Real State Field As A CS Deputy Manager
