Customer Success Associate

Bosta - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Negotiable, Equity
1 open position
About the Job

About Bosta:

Bosta is a high growth technology company on a mission to improve logistics in emerging markets.

About the job:

Upon joining, you'll participate in intensive training – both on-the-job and dedicated – covering all aspects of the company and product. You'll begin by working in Customer Success, offering front line support to customers, assisting the sales and account management team to develop and grow the customer base. Throughout your career in Customer Success, you'll receive continued training and find yourself playing an increasing role in customer engagements in line with your learning.

After around 6-12 months, we expect you to be pretty much ready to move into an Account Management position, still with our help and support of course, or perhaps to migrate to a different function within the company.

Next Step:

Please respond to this post with your CV and cover letter outlining why you are an ideal fit for this position and why you are interested in Customer Success. If we move forward with your application you will be invited to an interview in November.

Job Requirements
  • We are currently seeking to recruit graduates (with 0-2 years’ work experience) to join our Customer Success team in Cairo.
  • Passionate about working in a fast-paced, high growth environment
  • Pride in what you do, and desire to exceed expectations
  • Highly ambitious, you should want to make things happen!
  • Able to work things out and think for yourself
  • Willing to learn and take feedback
  • A natural communicator
  • Professional, but fun
  • Educated to degree level or equivalent in any discipline
  • English language fluency is a benefit
About this Company

Bosta is an on-demand delivery service that allows people and businesses in dense cities to send and get things easier with a push of a button.

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