Job Details
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Job Description
- Greet customers.
- Find out the customer's needs.
- Recommend, select and help locate the right merchandise.
- Describe a product's features and benefits.
- Demonstrate use and operation of the product.
- Answer customer queries regarding the store and the merchandise.
- Provide information about warranties, manufacturing specifications, care and maintenance of merchandise, delivery options, and financing available.
- Maintain sales records and place special orders.
- Organize and process merchandise exchanges.
- Process repair or alteration of merchandise.
- Stay current with sales prices.
- Recognize and monitor security issues.
- Arrange and display merchandise and keep merchandise area tidy
- Responsible for stock inventory and new stock requisition.
- Performs miscellaneous job-related duties as assigned.
Job Requirements
Educational Requirements:
- Bachelor's degree in Business or equivalent.
Experience Requirements:
- Knowledge of customer service principles and processes
- Knowledge of sales principles
- Relevant product knowledge and training
- Experience in a retail, customer service or sales environment
- Basic business administration knowledge
- From 1 - 3 years in same position.
Key Skills & Core Competencies :
- Good communication skills, customer service orientation, patience, adaptability, initiative, persuasiveness, stress tolerance, high energy level, integrity.
Languages:
- Good in written, spoken and read English
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