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Sales Support & Lead Qualifier

DHL Express Egypt
Heliopolis, Cairo
Posted 4 years ago
198Applicants for1 open position
  • 8Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Develop the assigned Sales Lead Qualifier Call activities in order to maintain and grow profitable revenue.
  • Furthermore, lead and develop commercial initiatives of new product launch.
  • Ensure that revenue and profitability targets of the assigned Calls are met.
  • Ensure that sales targets for acquisition, development, and maintenance are met, through the Direct Channels plans.
  • Handle Direct mail Campaigns for prospecting, service offering and VAS.
  • Improve sales effectiveness and efficiency through assigned Telesales standards for: number of calls per active selling days, number of selling days vs. working days and number of inbound vs. outbound calls.
  • Ensure adequate sales visibility through the use of Sales Lead reports, i.e. monthly reporting and pipeline reports.
  • Ensure effective transfer of customers between the Direct Business Unit and the Relationship Business Unit to maximize the long-term benefit for DHL.
  • Manage the relationship between Direct Channels and Customer Service/ operations to ensure that business issues are identified and solved pro-actively.
  • Receive Air Freight Quotation Requests from Sales Team.
  • Send a completed Quotation Request to DGF for IB shipments. For OB shipments, send to DGF and/or NCG.
  • Receive the price quotation from the freight provider (DGF/NCG) and add DHL Express Margin (Minimum 10%).
  • Send the final selling price to the concerned sales person.
  • Follow up with the freight provider on the pickup & delivery of the accepted shipments.
  • Before end of billing month, all freight shipments to be invoiced with an Express invoice (ADHOC).
  • Send a report with all processed shipments during the billing month that captures selling price, freight cost and received invoices (if any).
  • Receive Freight Invoices from the freight provider and make sure that they match the price quotation that was received before.
  • Approve the freight invoices to be released for payment to the freight provider.
  • Follow up any credit/debit notes that may arise in the process.

Job Requirements

  • Fluent English is a must
  • Preferred Cairo Residence
  • Location: Cairo International Airport

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