Job Details
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Job Description
Client relationships and event management:
- The assistant is responsible for managing relationships with clients. This includes managing appointments (booking, cancellations, and changes) and any other general inquiries about sessions and educational courses.
- The assistant is the main contact person for clients and needs to build and maintain excellent relationships with them.
- The assistant is responsible for the management of events offered by the Institute.
Daily cash fund management:
- The assistant is responsible for handling the daily cash fund of the Institute.
Office management responsibilities:
- The assistant is responsible for the supervision of the Institute’s cleaning and gardening personnel.
- The assistant is responsible for the Institute’s daily office management.
Outreach and correspondences:
- The assistant is responsible for managing the Institute’s social media presence and responding to general inquires thereon or via email/phone.
- The assistant is responsible for announcing the Institute’s events on the designated channels and managing event bookings.
Administrative relationships:
- The assistant is responsible for filing all invoices for tax purposes and maintaining the relationship with the legal accountant.
- IT follow up: the assistant is responsible for managing the relationship with the Institute’s IT service provider and ensuring that any occurring issues are speedily handled and reported.
Personal Assistant to the Founder:
- The assistant acts as a personal assistant for the Institute’s founder. This often includes managing non-work-related inquiries (i.e. managing flight/hotel reservations, purchases of equipment, or other non-work related issues).
Job Requirements
- University degree in Business Administration or prior experience in a similar post
- Initial prior experience in administrative positions
- Excellent command of English in spoken and written
- Proficient IT skills (i.e. Microsoft Word, PPT, excel, outlook)
- Excellent organisational skills
- Excellent time management and communication skills
- Willingness to learn and develop as required by the nature of the work
- Basic knowledge of tax system is a plus
