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Learning & Development Supervisor

Raya Customer Experience
Cairo, Egypt
Posted 3 years ago
191Applicants for2 open positions
  • 22Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  •  Analyzing training needs and developing training developmental plan in coordination with training department,
  • Keeping Records for Training expenses and sending accruals to finance on monthly basis to ensure alignment and proper budget control.
  •  Implement meaningful, relevant, employee and manager training and development activities that link to company goals and objectives and meet the needs of managers. 
  • Reviews evaluations of training courses, objectives and accomplishments. 
  • Conduct training needs analysis and designs and implement a training plan with input from business heads. Manage costs to budget. 
  • Implement and oversee programs that increase efficiency, strengthen employee knowledge and abilities, improve leadership and maintain the overall health of a company.
  • Conducts needs analysis studies and confers with managers and supervisors to determine training needs.
  • Researches and selects outside consultants and trainers to conduct training in specific topics when and if needed.
  • Plan and oversee the implementation of all induction and orientation methods.
  • Coordinates established training courses with technical and professional courses offered by specialized training institutes.
  • Initiate and sustain a learning needs analysis process and develop a Learning Strategy. 
  • Have an understanding of e-learning techniques, and where relevant, be involved in the creation and/or delivery of learning plans. 
  • Ensure the delivery of learning and development needs of staff as planned/ needed.
  • Evaluate training and learning programs and their impact on staff knowledge and practice, and organizational goals. 
  • Monitor and review the progress of trainees through questionnaires and discussions with managers and staff. 
  • Amend and revise programs as necessary, in order to adapt to changes occurring in the work environment 

Job Requirements

  • Result Orientation  
  • Operational Awareness  
  • Building Networks 
  • Coaching & Mentoring  
  • Customer Centricity  

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