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CRM Specialist

Vezeeta.com
Cairo, Egypt
Posted 7 years ago
53Applicants for1 open position
  • 52Viewed
  • 7In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Taking a lead role, undertake data management, database administration and data exchange operational tasks as directed by the direct manager and in accordance with CRM data policies and procedures.
  • Verify & Input customer’s details in the CRM.
  • Manages customers activations on the company CRM.
  • Identifies customer’s product lines & manage updates.
  • Apply deactivation procedures on customers that violates set users terms and conditions.
  • Ensure the accuracy of the CRM data.
  • Using data held within the company’s CRM system undertake data analysis, interpretation and collation for operations management and incident resolution.
  • Perform data uplift and cleansing activity such as record de-duplication.
  • Issue quantitative/qualitative periodical report.

Job Requirements

  • Bachelor's Degree in Business Administration.
  • Excel Proficiency.
  • Excellent Communication and Interpersonal Skills.
  • Detail Oriented, Accurate and Organized in work.

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