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International Financial Contact Center Advisor

Teleperformance - Egypt
Downtown, Cairo
Posted 8 years ago
119Applicants for80 open positions
  • 117Viewed
  • 0In Consideration
  • 1Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

International Financial Advisor serving Europe, UK, USA & Canada:

  • Handle Money transfer interaction in over 200 countries worldwide
  • Assist customers with account-related requests.
  • Resolve customer complaints/enquirers through different communication channels, Phone, Email, etc...
  • Ensure customer's satisfaction by offering specialized advice.
  • Identify, research, and resolve customer issues.
  • Learn Anti money laundry concepts (get certified).
  • Start your career in the multinational company in the financial sector.

Job Requirements

Job Requirements:

Hiring Criteria:

  • English fluency.
  • Flexibility with rotational working hours and days off.
  • Girls flexibility with late shifts maximum till 02:00 AM in the morning.
  • Boys flexibility with late night and over night shifts.
  • Graduates & Undergraduate.
  • Committed for at least 6 months (No Military).
  • Ambitious to perform and grow.

Benefits:

  • Convenient monthly salary: 3500 EGP Gross (including 700 EGP subject to performance).
  • Medical and Social insurance.
  • Medical Insurance cap up to EGP 100,000 per year.
  • Extra overnight shift allowance added on the salary.
  • Guaranteed profit share by the end of each year (2 months’ Salary).
  • VPN Line/ Mobile Allowance.
  • Transportation for shifts ending starting from 11:00 PM
  • Door to door transportation for girls.
  • Meeting points transportation for guys.
  • Premium location (Downtown & Mohandessin).
  • Promising career path and advancement opportunities.
  • Opportunities for advancement and moving to Dubai branch.
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