Job Details
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Job Description
Main Job Duties:
- To manage the efficient use of workshop resources and load workshop as per capacity to ensure full capacity at all time
- To monitor individual and workshop efficiency/productivity
to ensure key performance indicators are met - To plan the distribution of work among the team using the technician skills mix available
- To provide precise Estimate of Repairs (EOR) as per Flat rate time
- To meet Motor Surveyor to discuss the EORs
- To convert EORs into Approved Estimate of Repairs (AEORs)
- To liaise with Motor Surveyors and Insurance Companies for additional repairs if required
- To input and confirm customer’s appointment in the appointment log sheet
- To register job cards for all incoming vehicles after reception from Service Advisor
- To dispatch the job cards with the respective foremen and Quality/Production coordinator
- To monitor the jobs progress on floor
- To confirm delivery date and time to Service Advisor and for any delays, if required. (To inform Insurance companies also)
- To ensure availability of parts for all incoming works and to advise Service Advisor if parts are not available
- To handle warranty works prior receiving approval from Head of Department
- To maintain a safe work environment at all times.
- To ensure works are carried out as per our Standards
- To ensure all vehicles protection equipment are used by Technicians
- To ensure that technicians wears their Personal Protective Equipment (PPE)
- To conduct weekly meeting with foremen
- Any other relevant duties as may be assigned by management.
Job Requirements
- Trade Certificate / Diploma in Body repairs and painting / Diploma in Mechanical Engineering or any equivalent qualification
- 2-3 years’ experience in the field
- Good Knowledge of Body Parts, Job Costing, Estimates of Repairs and Paint Mixing Processes
- Conversant with Microsoft Office packages
- Analytical and Problem solving skills
- Good planning & organizational skills of a Bodyshop workload
- Emphasis on Quality Repairs
- Leadership and Time Management Skills
- Good Communication and interpersonal skills
