Receptionist - Alexandria

Hospius Group - Alexandria, Egypt

Applicants for
1 open position
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
Females Only
About the Job
  • Receive, direct and relay telephone messages.
  • Welcomes, Assists and guides any guest to the appropriate staff member
  • Prepare statistical reports.
  • Providing quality customer service
  • Respond to public inquiries
  • Posting guests info on the system; and generate all reports related to the guest agenda, satisfaction, requirements, etc.
  • Fulfills all requests from the guests to ensure their comfort, satisfaction and safety.
  • Administrates all reservations, cancellations and no-shows, in line with Amsterdam Clinic's policy
  • Deals with all potential guests inquiries in a professional and courteous manner, in person, on the telephone or via e-mail.
Job Roles: Administration
Job Requirements
  • Analytical and problem solving skills
  • Very good communication skills
  • Work under pressure
  • Stress management skills
  • Excellent command of English Language; written, spoken.
  • Ability to deal with guests, handle their requests and answer their calls in a professional manner.
  • Ability to use the System to create our guests profiles, monitor the agenda, and update checking in/out records.
  • Ability to use MS office
  • Ability to use the system in posting data and printing reports.
  • Taking the ownership and having a high sense of responsibility.
  • Analytical thinking and ability to solve problems.
  • Attention to details and spotting errors.
  • The ability to work closely with the medical team to coordinate the doctors’ visits and appointments.
  • The ability to handle guest problems or complaints.
About this Company

Hospius Group offers full service and turnkey solutions to realize healthcare projects. We cooperate with partners in an international network structure in healthcare sector planning, feasibility studies, project finance, design, development and realization, facility... (More)

See all Careers and Jobs at Hospius Group
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