Online Operation Agent ( B2B )

Royal Ambassador - Dokki, Giza

Applicants for
1 open position
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1,800 to 2,500 EGP per month
Arabic, English
1 open position
About the Job
  • Check daily online bookings in the system .
  • Handle all Daily Travel agents requests .
  • Work on all reservations created to get better rates.
  • Handle on request bookings and get it confirmed. 
  • Find new resources for better rates 
  • Make telephone calls to the potential customers.
Job Requirements
  • Excellent communication skills and strong telephone manner.
  • Very good English - read and write.
  • Very good computer skills.
  • Customer service skills.
  • Work under pressure.
  • Ability to work after hours if needed.
  • The ability to compete rates and dig for the best offers for the request. 
  • Understand the service concept of travel industry
  • Understand the service we present to our travel agents. 
  • Good Communication and Negotiation Skills and able to work under pressure.
  • Problem-Solving Skills: Reservation agents will have to solve customer issues, sometimes without seeing the actual problem first hand.
  • Being able to problem solve with a customer will help your job.
About this Company

Royal Ambassador Club® Online Hotels , flight , car rental reservation System , Book Online at any of our more than 745,000 hotels worldwide.
Your points never expire and you can redeem them for Hotel Nights , Free Vouchers & more.
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