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Job Description
- Handle customer questions, complaints, and issues.
- Responsible for following up with the monthly target.
- Monitor and know the competitors in the market.
- Responsible for reporting needed reports to Store manager.
- Communicates through sending and receiving emails along with follows up when needed.
- Responsibility of maintaining store policies and procedures are followed, as well as planning, organizing, and delegating work tasks among staff.
- Responsible for the day-to-day management of all sales departments including execution of merchandising floor plans, maintaining inventory levels, overseeing markdown compliance.
- Responsible for the staff motivating and training.
- Must solve problems, manage the workforce and time wisely in order to achieve maximum results.
- Maximize sales and measure team performance according to annual budget on weekly/monthly bases.
- Arrange floor moves, preparation of merchandise displays and presentations, exercising judgment and discretion in applying merchandising concepts and guidelines.
- Facilitate proper communication between store functional heads and store manager about comparative shopping analyses, fast and slow selling classifications and styles, planning and adjusting stock levels, and customer requests.
- Communicates in a clear, concise, understandable manner, and listen attentively to others, understands material, and provides instructions to supervisors and associates.
Job Requirements
- Experience in household products Retail Field at least 5 years.
- Should have strong interpersonal skills.
- Excellence of managing problem solving and lack of resources.
- To provide outstanding customer service.
- Maintain a fair, consistent set of standards as they apply to workforce.
- Ability to adjust priorities and manage time wisely in a fast-paced environment.
- Got Training in Sales Skills and Communication Skills and after sales Skills.