- Experience Needed:
- 0 to 3 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
2,800 to 3,500 EGP per month
About the Job
Convergys is a world-wide active service provider for market leaders in telephony, electronic entertainment and IT. we offer flexible and professional solutions to our clients demands for all areas of customer service.
Become a member of our international and professional teams! we are looking for committed staff members for our customer service team.
- Managing the customer's inquiries, complaints via phone.
- Work on the system & necessary tools to handle client's needs: this includes airline tickets, hotels, car hire and insurance.
- Communicate with hotels for reservation's confirmation, changes etc...
- Reach Client Satisfaction targets and quality standards.
We offer you:
- A dynamic job within an international and dynamic company.
- Fully paid training & nesting.
- Performance based bonus and client's incentives for best achievers.
- Referral bonus system (1000 EGP gross).
- Irregularity payments for working on weekends, public holidays& overtime.
- Medical, life and social insurance.
- Transportation with free WIFI.
- Online free training courses in sponsorship with best professional global development centers.
- Corporate deals discount (preferential bank loans rate, Berlitz language courses discounts, B-tech preferential installments system).
- Free GYM.
- Internal career growth opportunities.
About this Company
We are excited to announce that Convergys has completed its acquisition of Stream, creating a world-class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries. Both companies are known for providing exceptional...
See all Careers and Jobs at Convergys