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Job Description
- Operate as the lead point of contact for any and all matters specific to your customers
- Build and maintain strong, long-lasting customer relationships
- Ensure the timely and successful delivery of our products to customer
- Responsible for business growth for current customers
- Responsible to acquire and generate new customers.
- Forecast and track key account metrics
- Assist with high severity requests or issue escalations as needed
Job Requirements
- Experience in the Account Management / Sales of FMCG products.
- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Experience in delivering client-focused solutions based on customer needs
- Proven ability to manage multiple projects at a time while paying strict attention to detail
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
- BA/BS degree or equivalent
