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Job Description
Responsibility 1: Assess and referred beneficiaries
Activities:
- Contribute to identifying the primary (field) data to be collected and determine its resources
- Verify the information either by examining the documentation or the evidence provided by the interviewee, which will serve as a record in the file, or by visiting the household if needed
- Document the case by completing all the required official and supporting documents and attaching them to the form
- Determining priorities to support the Households most in need of the services provided by the project and following them up periodically
- Elaborate an action plan which includes the needed support, to respond to the identified needs of each household.
- Fill an approval request form and seek the green-light of a committee, composed of the social worker, HI’s project officer, and the partner’s operational focal point.
- Design an action or a response plan for each household. It will determine the services required to assist the families and respond to their needs.
- Receive and submit all suggestions and comments related to services and programs, and work to make use of them and raise them to reach their quality.
- Commitment to the time required of him to collect data and needs related to Households.
- Supervising the preservation and confidentiality of Households’ records and files
- Provides the necessary information to the targeted Households about the nature of the services provided by the project, the conditions for obtaining them, and assisting them in obtaining the services they need
- Conducting a study of the social impact of the services provided and their impact on the situation of the targeted Households
- Issues a signed and stamped voucher and collect post distribution feedback, to make sure that beneficiaries received the service.
- Collect indicators and assessments
Responsibility 2: Communicate and train community mobilizers
Activities:
- Receive and submit all suggestions and comments related to services and programs, and work to make use of them and raise them to reach their quality.
- Forming community committees, coordinating with support committees, natural leaders, civil societies, and service providers in the targeted areas, and signing cooperation protocols with them
- Train community mobilizers from the project locations and engage them to prepare, organize and deliver to the targeted households awareness and information sessions on COVID-19 using participatory methods and accessible digital tools
- Evaluate community mobilizers to enhance their performance
- Give feedback to the Project team regarding awareness sessions and community mobilizers
Responsibility 3: Communicate with suppliers
Activities:
- Receive and submit all suggestions and comments related to services and programs, and work to make use of them and raise them to reach their quality.
- Issues a delivery order to the supplier with names, address, and phone numbers of beneficiaries
- Receive, collect and revise vouchers from suppliers to be compatible with beneficiaries’ data collected.
Specific activity
- Documenting project activities and monitoring success stories and community initiatives
- Preparing plans and periodic reports on problems and difficulties that may hinder the progress of work and suggestions for dealing with these problems
- Carrying out the tasks assigned to him related to his job objectives
Job Requirements
Education
Educational background required
- University Degree in development, management or business administration or social studies or/and equivalent working experience
Work Experience
- Minimum 3 years practical experience in the field of expertise of the project including at least two years in emergency and livelihood projects with vulnerable groups
- Minimum 3 years experience in facilitating training and/or awareness-raising sessions
- Minimum of 3 years experience working with local/community-based organization/services providers
Skills/Competencies
- Strong interpersonal and communication skills
- Special ease at collaborative work, participatory approach
- Excellent team worker and very positive working relations
- Positive and constructive personality, solution-oriented and with a high level of professional maturity
Languages
- Very good knowledge (written and spoken) of English.
PROFESSIONAL STANDARDS:
- HI workers must adhere to the values and principles outlined in HI Code of conduct. In accordance with these values, HI operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-fraud, bribery, and corruption.