IT Support Specialist

Mondia Media Egypt - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
3 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
English, German
1 open position
About the Job
  • Installing, configuring and troubleshooting of computer hardware and operating systems (Windows 7, 8 & 10, MacOS and Linux systems)
  • Installing, troubleshooting and administration of applications and email systems (e.g. MS Office, MS Office 365)
  • Asset-, Purchase Management and Support of all office IT infrastructure
  • Managing Active Directory
  • Communicate with local IT service providers like Telcos or local hardware suppliers
  • Collaborate with the IT Headquarters in Germany
Job Requirements
  • Great experience in technical support of computer systems, standard applications and network technologies
  • Has a strong knowledge and practical experience of Microsoft Windows workstations, servers and MS Office 365 technologies (e.g. Office 365, MS Active Directory)
  • Strong verbal and written communications skills are a must, as well as the ability to work effectively across internal and external organizations
  • Has the ability to quickly analyse IT problems & troubleshoot independently
  • Fluent spoken and written English & Arabic, German is a plus
  • “Hands on” mentality
About this Company

Mondia Media is an industry leader in content and entertainment services for global Telecom Operators, Media Companies and OEM’s.

With clients like Vodafone, Deutsche Telekom, Sony Mobile,Swisscom, T-Online, Samsung, Telecom Italia, Al Arabiya and Dubai
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