Call Center Agent (Tourism)

Alfa HR - Heliopolis, Cairo

98
Applicants for
4 open positions
18
Seen
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
1,000 to 1,200 EGP per month
Languages:
English
Vacancies:
4 open positions
About the Job
  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
Job Requirements
  • 0-2 years of experience ( Fresh Grads are welcome to Apply)
  • Very Good command of spoken & written English.
  • High Communication skills.
About this Company

Alfa Executive Search company (License No.433) is an emerging leading international recruitment Consultancy based in Egypt .Our Consultancy has the professionalism in selecting & placing the suitable candidate to the requested position including both White & Blue Collars... (More)

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