Service Engineer - Nasr City

EG Medical Systems - Cairo, Egypt

Applicants for
1 open position
Experience Needed:
0 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Negotiable, Incentive
1 open position
About the Job
  • Review, renew and deploy service contracts for new/existing clients including their requirements and requests in accordance to the company policy (Monthly) as well as keeping a strict up-to-date filing with contracts on the DB,
  • Communicate and justify special requests/ agreements with strategic accounts to the Maintenance Area Manager for approval – for both contract renewals and corrective maintenance quotation negotiations.
  • Planning and maintenance activities under area manager supervisor for his own designated units (own accounts) – including documentation requirements like Service Reports, Invoices, debt aging and collection follow-up,
  • Implementing Corrective maintenance tasks after the approval of the client as well as the submittal of removed parts/equipments/electrical boards back to the client or delivery to the Central Maintenance Workshop and follow-up,
  • Fulfill all the Service Report documentation requirements (including various equipment data status, running time and various other comments in the checklist provided by the company),
  • Provide coaching and training to the client unit staff on best practices and preventative actions for decreasing user-induced stoppage time or technical failures,
  • Support Sales Team in DEMO by installment equipment
  • Receive impaired equipment to maintenance company workshop for repair
  • Issuing new quotations , cost estimate for services & spare parts to customers
  • Repair equipment after customer quotation approval
  • Delivered product to customer & accomplish documents of installation & operation
Job Requirements
  • Biomedical or Electrical Graduate
  • Good command of English Language (Written/Spoken)
  •  0-3 years experience in the same industry/Lines of Medical equipment