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Job Description
- Prepare a commissioning and/or producing tourism strategies to improve marketing and reach the sales target.
- Coordinate and devising marketing campaigns to increase sales.
- Prepare a market research to enhance the marketing strategy of the company and improve the sales revenue.
- Provide a range of information on local resources and facilities to invite new target clients and branding the company to improve market sales.
- Using market research information to guide decisions
- Producing brochures and internet-based information
- Providing pricing information
- Predicting profits or number of bookings.
- Marketing holidays to clients via travel agents, websites, brochures and television advertising
- Deciding how many holidays to sell each season and the resorts/countries to use
- Visiting resorts to ascertain accommodation quality and suitability
- Liaising with coach operators, airlines, hoteliers and resort reps
- Agreeing service levels, contracts and costs
- Confirming customer names with airlines/hotels
- Collecting, evaluating and responding (as appropriate) to customer feedback
- Handling bookings, invoicing and issuing of tickets
- Arranging flights, insurance and accommodation
- Using a booking system to secure holidays
- Collecting and processing payments
- Advising clients on travel arrangements, e.g. visas and passports
- Sending out tickets to clients
- Keeping clients up to date with any changes
- Dealing with complaints or refunds
Job Requirements
- 5-7 years of experience
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