IT Helpdesk Operator

Interact Technology Solutions - Maadi, Cairo

186
Applicants for
1 open position
30
Seen
13
Shortlisted
17
Rejected
Experience Needed:
More than 1 year
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Vacancies:
1 open position
Gender:
Females Only
About the Job
  • Remote support on answering calls on hotline number.
  • Working on Service Desk HP Service Manager as A-level support.
  • Open / Escalate / Solve tickets on Service Desk.
  • Basic IT Support knowledge on Hardware, MS, Apple, etc.
  • Excellent/Professional communication skills in handling calls
Job Requirements
  • Faculty of Engineering (Communication and Computer Sciences) or equivalent.
  • Familiar with Microsoft products, office application, Antivirus.
  • PC Software and Hardware diagnoses skills is a must
  • Basic network troubleshooting is a must
  • Good to have the following courses (CCNA, A+, MCSA or MCSE) 
  • Ability to be a good listener and to really understand a customer problem or question and help them solve it.
  • Ability to work under pressure
About this Company

Established back in 1996,INTERACT computer stores happens to be a pioneer in system integration and data communication applications and one of the strong Egyptian companies entering the IT business. INTERACT are innovators, designers and developers of cutting edge... (More)

See all Careers and Jobs at Interact Technology Solutions