Customer Service Manager

Abd el Aziz El Sallab - Cairo, Egypt

365
Applicants for
1 open position
20
Shortlisted
54
Rejected
Experience Needed:
More than 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Vacancies:
1 open position
About the Job
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and develop strategies focused towards that mission
  • Keep accurate records and document customer service actions and discussions
  • Recruit and develop customer service agents
Job Requirements
  • Excellent knowledge of management methods and techniques
  • Proficiency in English 
  • Working knowledge of customer service software, databases and tools
  • Strong client-facing and communication skills
About this Company

El Sallab Company established in 1912, at that time we took the opportunity to create a benchmark for Ceramic and sanitary ware distribution

The company now is recognizing as the leading company for Ceramic and sanitary ware in Egypt and MENA region
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