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Customer Service Manager

Abd el Aziz El Sallab
Cairo, Egypt
Posted 8 years ago
365Applicants for1 open position
  • 1Viewed
  • 39In Consideration
  • 54Not Selected
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Job Details

Experience Needed:
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Job Description

  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and develop strategies focused towards that mission
  • Keep accurate records and document customer service actions and discussions
  • Recruit and develop customer service agents

Job Requirements

  • Excellent knowledge of management methods and techniques
  • Proficiency in English 
  • Working knowledge of customer service software, databases and tools
  • Strong client-facing and communication skills

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