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Technical Coordinator

Advanced Business Systems
Heliopolis, Cairo
Posted 8 years ago
57Applicants for1 open position
  • 53Viewed
  • 13In Consideration
  • 40Not Selected
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Job Details

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Job Description

  • Perform all administrative duties of the technical support department.
  • Preparing and filing the departments related paperwork and producing reports.
  • Receiving customers' support calls, enquirers, and complaints.
  • Follow up on ongoing support calls until successful closing.
  • Maintain and update logs of all placed calls and their status.
  • Maintaining good customer relations and keeping client records.
  • Coordination and follow up with other departments.

Job Requirements

  • Suitable university Graduate, IT background is an asset.
  • Efficient, adaptable, organizer with excellent administrative abilities.
  • Excellent communication, customer service and client management skills.
  • Meeting deadlines, time and priority management skills.
  • Highly focused, proactive, initiative and self-motivated.
  • Presentable and Punctual.
  • Fluency of English language (spoken & written).
  • Excellent Computer skills (Microsoft Office, Internet surfing & Email).
  • Residence of Heliopolis, Nasr city or surrounding areas preferred

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