Customer Service Agent - Multinational Bank

Pillars - 6th Of October, Giza

Applicants for
100 open positions
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time Shift Based
4,000 to 4,500 EGP per month, Transportation
Education Level:
Bachelor's Degree at least
Arabic, English
100 open positions
About the Job

Our client a Leading Multinational Bank

Job Duties:

  • To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified Service Level Agreements.
  • Responsible for relationship building and resolving customer queries and problems in a professional manner.
  • Take ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.

Important Note: Candidates should have the flexibility to work Rotational shifts AM & PM

Job Requirements
  • 0-2 Years of Experience.
  • University Graduate in any discipline.
  • Excellent command of written and spoken English.
  • Ability to understand and interpret numeric data.
  • Good conversational skills to hold the attention of the customer on the telephone.
  • Good Computer Knowledge.
  • Ability to write business letters and reports.
  • Flexibility to work shifts 24/7.
About this Company

Pillars Egypt is Consultancy & Recruitment Firm established to serve distinctive clients in the areas of strategic management , Business Planning and Executive recruitment.
We are a group of executives with a large diversified experience in various areas as Strategic Management, Business Planning

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