Marketing Quality Assurance Specialist

Victory Link - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
1 to 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Contract / Project
1 open position
About the Job
  • Draft quality assurance policies and procedures
  • Document internal audits and other quality assurance activities
  • Investigate customer complaints and non-conformance issues
  • Collect and compile statistical quality data
  • Analyze data to identify areas for improvement in the quality system
  • Prepare reports to communicate outcomes of quality activities
  • Identify training needs and organize training interventions to meet quality standards
  • Communicate with the clients per department according to the quality plan settled (weekly – Monthly or per Quarter)
  • Share in implementing ISO 9001 and provide full plan with the team.
  • Communicating the issues and the recommendations in SWOT Analysis.
Job Roles: Quality
Job Requirements

Customer Orientation

  • The ability to identify client’s needs.
  • Anticipating the search for solutions
  • Looking for opportunities, and establishing a partnership with satisfaction and loyalty.

Emotional Control

  • Capacity to deal with stability and balance to deal with different situations.
  • Controlling and managing emotions in order to act on balance of stimulus from the environment without compromising your performance.


  • The ability to put yourself in the place of others
  • Trying, listening and paying attention to their needs, interests, problems and positions.

Communication Skills

  • The ability to persuade someone to take an action
  • Expressing ideas or methodology clearly & logically
  • Managing to get message across, to understand the different views and make own views understood.

Team Work

  • Being active in realizing shared goals - even when not getting a direct benefit
  • Working co-operatively with equals or other team members to set responsibilities,
  • Actively encourage a supportive team culture exchange of information and encourage open, honest and constructive feedback.
  • Ability to listen with accuracy and reliability the sent messages, processing the information properly.
  • Problem Solving and the ability to analyze and provide solutions in order to achieve objectives

Analytical Skills

  • Visualizing, articulating, and solving complex problems and concepts, and make decisions that make sense based on available information.

Previous Work Experience:

  • Experience from 0 to 2 years
  • Relevant work experience is highly desirable
About this Company

Victory Link provides mobile, internet, VAS and a digital solution to the world's leading brands and mobile operators, helping your brand achieve success with new forms of social media, internet and mobile communications.

Established in 1998 to oversee the... (More)

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