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Marketing Quality Assurance Specialist

Victory Link
Maadi, Cairo
Posted 8 years ago
161Applicants for1 open position
  • 48Viewed
  • 0In Consideration
  • 5Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Draft quality assurance policies and procedures
  • Document internal audits and other quality assurance activities
  • Investigate customer complaints and non-conformance issues
  • Collect and compile statistical quality data
  • Analyze data to identify areas for improvement in the quality system
  • Prepare reports to communicate outcomes of quality activities
  • Identify training needs and organize training interventions to meet quality standards
  • Communicate with the clients per department according to the quality plan settled (weekly – Monthly or per Quarter)
  • Share in implementing ISO 9001 and provide full plan with the team.
  • Communicating the issues and the recommendations in SWOT Analysis.

Job Requirements

Customer Orientation

  • The ability to identify client’s needs.
  • Anticipating the search for solutions
  • Looking for opportunities, and establishing a partnership with satisfaction and loyalty.

Emotional Control

  • Capacity to deal with stability and balance to deal with different situations.
  • Controlling and managing emotions in order to act on balance of stimulus from the environment without compromising your performance.

Empathy

  • The ability to put yourself in the place of others
  • Trying, listening and paying attention to their needs, interests, problems and positions.

Communication Skills

  • The ability to persuade someone to take an action
  • Expressing ideas or methodology clearly & logically
  • Managing to get message across, to understand the different views and make own views understood.

Team Work

  • Being active in realizing shared goals - even when not getting a direct benefit
  • Working co-operatively with equals or other team members to set responsibilities,
  • Actively encourage a supportive team culture exchange of information and encourage open, honest and constructive feedback.
  • Ability to listen with accuracy and reliability the sent messages, processing the information properly.
  • Problem Solving and the ability to analyze and provide solutions in order to achieve objectives

Analytical Skills

  • Visualizing, articulating, and solving complex problems and concepts, and make decisions that make sense based on available information.

Previous Work Experience:

  • Experience from 0 to 2 years
  • Relevant work experience is highly desirable

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