Job Details
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Job Description
- Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments.
- Manage the banned user process, and track and remove previously banned users
- Maintain the Moderation Guidelines and ensure they are up to date
- Moderating forums and blogs plus updating calendar results
Job Requirements
- Strong organisational & Multitasking and helpful personality who can work under stress
- Team player
- Committed to working hours and job duties
- Very good communication skill
- Working operational knowledge and understanding of online community platform moderation tools (Forums, Blogs etc.)
- Have a good knowledge of principles of customer service
- Forex experience is a plus