IT Technical Support Specialist

EL Mohandess Press - 10th Of Ramadan City, Cairo

Applicants for
1 open position
Experience Needed:
2 to 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
Males Only
About the Job
  • Provide first-level technical support for End User.
  • Perfect Knowledge of Administrating and operating Active directory, file server.
  • Maintain the IT operation of all users Antivirus, internet, and other applications.
  • Responsible of IT Help Desk service.
  • Apply all IT policies for Users.
    • Setup and maintenance of IT-related equipment.
    • Apply data backups and disaster recovery procedures.
    • Monitor and maintain the internet connection,
    • Monitor Web filter and firewall appliances.
    • Training users with IT related equipment.
    • Assist the IT Team with project work to grow the technology infrastructure of the organization.
    • Develop and monitor performance levels of software and hardware and evaluate, recommend, and propose alternative methods of information processing.
    • Maintain problem documentations and follow the SOP.
Job Requirements
  • BSc. Degree.
  • Good Knowledge in Network Administration&Infra Structure ( Active Directory, File Server,Security, TCP/IP, Group Policy, Mail Server, firewall and web filter management ……..)
  • Expert in help desk troubleshooting (win 7, Mac OS, Office, outlook, Printers, Photocopiers…)
  • Able to train end users to learn new features and functions.
  • Preferable to be Familiar with Surveillance Cameras system (CCTV, IP Cam).
  • Able to work under pressure and handle multi task according to the plan & under deadlines.
  • Experience 2-3 years
  • Certificates MCSA, A+
  • Age should not be more than 30 years.
  • Resident : 10th of Ramadan , Sharkia , Cairo
About this Company

El Mohandess Press
was founded in 1984 and since then it has been in continuous growth and improvement. We started as a small factory in Ain-Shams and then in 2004 we moved to a Bigger, more advanced & equipped plant located in the industrial city of 10th of Ramadan. (More)

Industry: Manufacturing
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