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IT Technical Support Specialist

El Mohandess Print House
10th of Ramadan City, Cairo
Posted 8 years ago
313Applicants for1 open position
  • 207Viewed
  • 8In Consideration
  • 183Not Selected
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Job Details

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Job Description

  • Provide first-level technical support for End User.
  • Perfect Knowledge of Administrating and operating Active directory, file server.
  • Maintain the IT operation of all users Antivirus, internet, and other applications.
  • Responsible of IT Help Desk service.
  • Apply all IT policies for Users.
    • Setup and maintenance of IT-related equipment.
    • Apply data backups and disaster recovery procedures.
    • Monitor and maintain the internet connection,
    • Monitor Web filter and firewall appliances.
    • Training users with IT related equipment.
    • Assist the IT Team with project work to grow the technology infrastructure of the organization.
    • Develop and monitor performance levels of software and hardware and evaluate, recommend, and propose alternative methods of information processing.
    • Maintain problem documentations and follow the SOP.

Job Requirements

  • BSc. Degree.
  • Good Knowledge in Network Administration&Infra Structure ( Active Directory, File Server,Security, TCP/IP, Group Policy, Mail Server, firewall and web filter management ……..)
  • Expert in help desk troubleshooting (win 7, Mac OS, Office, outlook, Printers, Photocopiers…)
  • Able to train end users to learn new features and functions.
  • Preferable to be Familiar with Surveillance Cameras system (CCTV, IP Cam).
  • Able to work under pressure and handle multi task according to the plan & under deadlines.
  • Experience 2-3 years
  • Certificates MCSA, A+
  • Age should not be more than 30 years.
  • Resident : 10th of Ramadan , Sharkia , Cairo

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