Application Support Supervisor
Kanawat -
Nasr City, CairoPosted 3 years ago36Applicants for1 open position
- 35Viewed
- 4In Consideration
- 31Not Selected
Job Details
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Job Description
- Installing and configuring all aspects of Microsoft Dynamics AX. Configuring and Maintaining Dynamics AX administrative tasks such as (User Management, Configuration and Deployment).
- Develop new reports using SQL Reporting and Crystal Reports
- Manage system requests, assess viability and collaborate with Accounting, Operations, and IT resources to determine solutions
- Manage and maintain user permissions, security roles and security teams.
- Take ownership of users issues reported
- Manage, maintain, and test configurations and workflows.
- Manage and maintain integrations to operational systems.
- Monitor Dynamics operations and conduct performance analysis to assess options for optimizing and configuring the system.
- Provide field support by answering questions or handling user support requests/escalations.
Job Requirements
- A Bachelor's Degree
- 7 + years of experience as an Application Support in a related field.
- Ability to manage code migration, document configuration changes, and monitor performance.
- Written and verbal communication skills.
- Ability to diagnose & address application issues.
- Working knowledge of SQL Databases.
