CRM Consultant

Veripark -
Maadi, CairoPosted 4 years ago

25Applicants for1 open position

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Taking an active role in VeriPark CRM (MS Dynamics) projects, customer service sectoral structure and system analysis in projects
Maintaining personal communication in CRM (MS Dynamics) customer service and continuing software consultancy
In addition, he/she conducts research and development studies with sector-specific packaging solutions
To take an active role as a Consultant in CRM projects of VeriPark internal or customer (local/international)
Strong understanding of the Dynamics D365 platform.
Take part in all project phases: analysis, design, implementation and change management
Preparing mock-ups (with proper tools) which covers business requirements before going into the implementation.
Addressing business requirements with technical constraints and map them with out-ot-the-box CRM capabilities or supported CRM customization.
Writing technical documentation for planned work.
Understanding and configuring CRM security model (Roles, Permissions, Business Units) as per business requirements.
Configuring Dynamics 365 entities, forms, views, and dashboards.
Implementing CRM customization, workflows. (Plugin development experience is preferable but not a must)

Bachelor’s Degree / Master’s Degree preferably in Computer Science / Electrical & Electronics Engineering / Telecommunication.
Experience in Finance / Banking Industry with at least 4 years of experience in IT with a minimum of 2 years of MS CRM Consulting experience
Experienced in product development
Experienced in MS Project and TFS
Communication, analysis, reporting and presentation experience
Dynamic, result-oriented and follower
Strong job tracking
Believe in collecting and meticulousness in certification
Excellent English skills