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Job Description
Job description
Outgoing Tour Operator is responsible for the design, pricing and sale of itineraries that are tailored to meet guest requirements and expectations.
Responsibilities
- Meet or exceed established sales goals
- Design custom tailor made itineraries in consultation with guests and Travel Agents
- Evaluate pricing received from DMC or Third Party suppliers to ensure value
- Communicate and advocate product and price value in support of successful conversions
- Confirm required services with DMC and Third Party suppliers
- Manage all financial aspects of booking according to company guidelines
- Ensure all Travel booking details are complete and accurate in accordance with department guidelines
- Maximize conversions by following up on Quote Pending bookings in established timeframe
- Demonstrate competency of destination knowledge
- Meet or exceed established CTT Service standards
- Collaborate with internal departments to facilitate booking process and sales
- Sales projects as determined by management
Job Requirements
Skills and Abilities
- Excellent verbal and written communication skills with an emphasis on telephone sales
- Detail oriented with excellent organizational skills and ability to multi task
- Strong geographic, destination, cultural and world affairs knowledge
- Intermediate computer skills required (Microsoft Office) and ability to quickly master new technologies
- Good judgment and problem solving skills
- Ability to work in a team environment
- Excellent inter-personal skills
- Very good English to read/write a must
Education and Experience
- Associate or Bachelor degree preferred or equivalent experience
- Two years travel industry experience preferred
- Sales experience preferred
- Knowledge of world geography preferred
Special Requirements
- Evening, weekend and approved overtime may be required
- International travel may be required (and maintain a current passport)
