- Experience Needed:
- 5 to 10 years
- Career Level:
- Experienced (Non-Manager)
- Job Type:
- Full Time
About the Job
As Telecom consultant, you will participate in projects at a Large Telecom Operator (data and voice convergence) as a technology expert in the end-to-end Huawei OCS domain responsible for the operation of the Huawei CBS (Converged Billing System) component.
The CBS component provides convergent charging capabilities such as: prepaid/postpaid convergent, voice service/data service convergent, multi-network convergent rating..
Job Duties and Responsibilities
- You participate in the complete E2E operations process
- Support the commissioning and installation of customer projects
- Manage and maintain the infrastructure.
- Experience with both preventive and corrective maintenance.
- Receive and coordinate customer complaints.
- Strong troubleshooting competences,
- Support a strong Product Vendor relationship and communication with other internal departments.
- Analyze a new release and prepare the integration/migration of the new functionality.
- Perform tests and report on the status.
- Write and track error reports in your functional area.
- Contribute to the development of Standard Operation Procedures (SOPs) documents.
- Deliver training to end users in support of use of the application, or upgrades, and enhancements.
- Perform any additional operational tasks that are up-coming during the operations.
Professional Experience and Knowledge
- Specialist knowledge of Huawei OCS platform, i.e. CBS (Convergent Billing System).
- Proven expertise in the field of operational activities of commercial billing solutions in a telecom context.
- Expertise/Knowledge and strong interest to learn in the following domains:
- Mobile telephony networks.
- IN architecture knowledge & deployment of IN based solutions,SS7 signaling.
- IP networking (TCP/IP, UDP, TCP, XML / HTML, HTTP, SNMP, ...) and server technology
- Oracle or other database concepts ( Oracle )
- SUN Solaris or SUN Cluster
- Scripting: Unix shell scripting, PERL, …
- Protocol simulators / analyzers (Wireshark, IPSL, ...)
- Knowledge of OS Platforms Linux, Solaris and WindowseServGlobal; experience in other similar solutions will also be considered
Skills & Competency
- Strong analytical and quantitative skills.
- Familiarity with ITIL is mandatory.
- Ability to communicate easily and well with both technical and non-technical staff at all levels, with strong customer service skills.
- Possess multi-tasking skills, with the ability to work under pressure
- Proven ability to work in a multicultural environment with respect and sensitivity for diversity.
- Fluency in spoken and written English.
Education & Training
- A Bachelor’s Degree from an accredited University or Education Institute in one of the following disciplines (Engineering, Information Technology, and Computer Science).
About this Company
Segmatek is a dynamic IT Services provider specialized in Managed Services, IT Consulting, Oracle Professional Services, and Business Intelligence Solutions.
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