Technical Support Call Center Agent

JOBMASTER - Maadi, Cairo

313
Applicants for
40 open positions
126
Seen
1
Shortlisted
2
Rejected
Experience Needed:
0 to 5 years
Career Level:
Entry Level
Job Type:
Full Time Shift Based
Salary:
Negotiable
Vacancies:
40 open positions
About the Job

Working for the largest contact center in the middle east, the successful candidates will be responsible for:

  • Provide Working for the largest contact center in the middle east, the successful candidates will be responsible for providing a first class comprehensive voice support to its Customers.
  • Customer service representatives are the front-line in a call center. 
    They operate both a telephone system and computer simultaneously. 
  • Customer service representatives should be comfortable handling customer complaints, resolving difficult situations, and explaining products and services over the phone, in-person and via email or chat.
  • In addition, the flexibility to work varying shifts, weekends and holidays is necessary so that the business can meet customer demand. 
  • For most customer service positions a high school diploma or equivalent is the minimum educational requirement. 
  • Some entry-level positions, especially those in insurance or financial services, may require a college degree and subsequent licensing in the represented field.
Job Requirements

One of the top Contact Centers in Egypt is now hiring Technical Support Agents with the following criteria:

  • 0-5 years of experience
  • Fluent English.
  • English language school graduates is a plus.
  • Males or Females.
  • IT, Computer Science, communication Eng. Or any other IT relevant back ground is a Plus.
  • Military Service Identified 

Benefits:

  • Gross Salary 3,200 L.E
  • Transportation provided
  • Social Insurance
  • Medical Insurance
  • Location: Maadi
  • 5 Working Days & 2 CONSECUTIVE days off
  • 8 Working Hours and 1 Hour Break
About this Company

JOBMASTER Professional Team is committed to provide the highest quality Human Capital services. By maintaining a meticulous eye on the human resources market updates and best practices, we increase the efficiency and the effectiveness of our partners’ organizations, and assure... (More)

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