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Job Description
- About us:
- Universal Education is an education agency established in 2016 providing students with study abroad options.
- One of Universal Education’s most recent international initiatives involves the development of a network of International Colleges and Universities across the UK, USA and Australia. Universal Education aims to deliver world-leading study abroad services designed specifically to meet the needs of international students.
- Universal Education seeks to appoint an experienced individual to the post of Student Counsellor, focusing on the Egyptian Market.
- The role:
- As part of its ambitious plans, Universal Education wishes to appoint a dynamic, target driven Student Counsellor, to support development within the Egyptian market.
- With a good understanding of international recruitment within the education sector you will be able to demonstrate an awareness of the Egyptian market.
- You will require excellent organisational skills and be a self-starter with experience of working internationally.
- The post involves travel of up to 16 weeks per year throughout Egypt and abroad and includes exhibitions, open days, seminars and meetings with educational organisations and sponsorship bodies.
- The successful candidate will ideally have experience of travelling and building relationships in Egypt and will be confident and dynamic enough to travel independently throughout the Egypt.
- Main responsibilities
- Amongst other duties, the candidate will be responsible for:
- Driving sales opportunities with educational institutions, students, parents and sponsors, to achieve challenging team targets for UK, Australian and US colleges and universities in line with each country’s compliance requirements
- Through student counselling and product promotion, influencing and converting student opportunities from new lead to deposit paid status
- Providing industry-leading customer service and respond to all enquiries within 24 hours
- Promoting Universal Education on an on-going basis to generate new leads in market through a variety of channels
- Developing a strong working relationship with the international partner universities and create opportunities for joint activities
- Ensuring our educational organisations and institutions are given comprehensive product training and represent Universal Education in line with compliance regulations
- In liaison with the Marketing and Content team, developing market-specific collateral to support sales and recruitment in the Egyptian market
- Monitoring competitor development and market trends and using it to influence and adapt (where appropriate) market strategy
- Providing promotional and logistical support to international partner universities as required for incoming visits
- Maintaining the Customer Relationship Management (CRM) database and recording all activities and contacts with students, parents and educational institutes
- Maintaining a good standard of administration and preparation for events and activities
- Any other activities as required by the Director
- Reporting responsibilities
- The Student Counsellor reports directly to the Director
Job Requirements
- Essential skills:
- Fluent spoken Arabic and English
- Results orientated, ambitious and highly motivated
- Excellent oral and written communication skills and the ability to engage confidently with a wide range of audiences
- Strong organisational, planning and interpersonal skills
- Ability to work under pressure, to deadline and within budget, to meet challenging targets
- Strong attention to detail
- Experience of sales or marketing
- Experience of working to and meeting targets
- University level education
- A passion for working in Egypt
- Willing to travel overseas independently and to work irregular hours when required
- Ability to think creatively and turn problems into solutions or opportunities
- The ability to adapt positively and quickly to changing environments and priorities
- IT literate
- Desirable skills:
- Fluent spoken French
- Fluent written Arabic
- Experience of working or living in either the US or Australia
- Experience of international relationship management
- Understanding of UK, US and Australian International Higher Education