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Job Description
- Achieve his targets requirements for sales of Parts and Service to his allocated customers.
- Handle customer accounts and seal successfully and independently.
- Ensure full knowledge of customers’ requirements, projects and overall business standings.
- Continually generate new prospects to improve the company’s share of market.
- Possess a deep level of product knowledge in the parts and service field and the capacity of effectively
- Conveying and using his knowledge to its full advantage.
- Prepare and present selected training material and participate in various shows, seminars etc.
- Providing Parts Manager with customer's needs and cooperate in preparing the customer required offer.
- Provide timely information and feedback to customers.
- Providing after sales Manager with all monthly required reports & prequalifies (call reports / opportunities / New customers entry / sales reports).
- Following Company Quality Measurements System requirements.
- Keep his customer data base clean and updated all the time.
Job Requirements
Experience
- 3-5 Years of experience at one of the equipment dealers.
Qualifications & Skills Required:
- Engineering certificate – mechanical dept.
- High level of technical & diagnostic skills
- Previous experience at parts sales market.
- Good personality skills
- MS- Office skills – very good
- Language skills – very good
- Driving license.
Safety
- Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
Customer Satisfaction
- Respond to all customer requests in a professional and courteous, timely and responsive manner. Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.
- Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.
PICO Engineering Values
- Supports the organization’s mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
- Accepts responsibility for mistakes or problems.
- Maintains “ownership” of assigned tasks.
- Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
- Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
- Maintain company and product confidentiality.
- Attend and participate in all meetings, training, and activities as required.
- Adhere to all Company policies and departmental procedures and rules.
- All other duties as assigned.
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