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Job Description
The objective of the Position of Dorms Manager is to plan, manage and supervise all the related facilities and operations of the Dorms to ensure the best student housing experience for students and university guests; Within the budget and available resources.
- Preparing annual reports of expenditures and revenues with the work of the new budget plan for each year to achieve the highest return on investment
- Supervising the renovation and expansion of university housing facilities and searching for opportunities for external catering service providers and vendors for housing residents.
- Serving as liaison with other university departments, to ensure stable and reliable supporting services including but not limited to: internet connection, transportation services (bicycles and shuttle buses), and round-the-clock medical supervision for residents.
- Promote a healthy university environment and friendly interaction between students residing in the dormitory through activities, events, and social gatherings.
- Responding to the residents' needs and concerns, and working to resolve conflicts and emerging concerns, around the clock, seven days a week, to ensure maximum safety and comfort for dorms residents
Job Requirements
- Bachelor degree in Tourism & Hospitality or Business Administration or related discipline
- Related experience in hotels is a plus, minimum of 10 years of experience
- Handling complaints
- Motivate and develop team performance
- Advanced communication skills
