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store customer care specialist

B.TECH
6th of October, Giza
Posted 1 year ago
59Applicants for1 open position
  • 17Viewed
  • 4In Consideration
  • 1Not Selected
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Job Details

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Job Description

  • Process customer payments for goods by itemizing and totaling customer purchases.
  • Calculate total purchases by recording prices and item prizes on the cash register.
  • Process payments by accepting cash, checks, credit cards, vouchers, or automated debits.
  • Document product pricing adjustments following price change guidelines.
  • Collect payments by accepting the payment methods presented by the customer (cash, check, and electronic payments) and provides customers with change for cash for those paying cash.
  • Verify and accepts credit card payments by following all the necessary authorization requirements.
  • Provide customers with pricing information by answering questions.
  • Cross-sell items by engaging customers when they inquire about product pricing.
  • Process all payments using correct prices by referring to price sheets and other internal guidelines.
  • Facilitate quick processing of customer payments by operating payment tools such as scanners, scales, and other devices.

Job Requirements

  • Experience as a Customer care Specialist or similar CS role within a retail branch.
  • Familiarity with our industry is a plus.
  • Excellent communication and problem-solving skills.
  • Multi-tasking abilities.
  • BSc in any relevant degree.

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