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Job Description
Tasks & Responsibilities:
- Supporting all university staff with any technical issues they are facing
- Networks Troubleshooting daily both hardware and software problems for end users in current working network environment
- Helping academic staff with any issues related to network , internet and software problems .
- Installing and configuring software, hardware and networks
- Monitoring system performance and troubleshooting issues
- Helping academic staff with any issues related to copier machines , operating systems and software programs .
- Installation Windows and software .
Key Responsibilities:
- Monitor all infrastructure servers.
- Technical issues.
- Network and internet Performance .
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Develop and maintain local networks in ways that optimize performance .
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- check Smartboards and projectors problems
- follow up all operating systems and legal software licenses .
- Diagnosing and solving hardware or software faults
- Technical issues Smartboards , projectors and Copier machines.
- Set up new user accounts and workstations .
Job Requirements
- Bachelor degree in computer science engineering or relevant field
- Experience 1-3 years.
- Experience in building and maintaining Network and systems
- Certified : Cisco ( CCNA ) , Microsoft ( MCSE ) .
- Good Knowledge of Firewall & Network Security .
- Good Knowledge of Cisco and HP switches .
- Good Knowledge of Email Server ( Google Apps , Office 365 , Exchange ……. )
- Good Knowledge of Active Directory, DHCP and Dns Server.
- Good Knowledge of Network Devices and hardware maintenance .
- Good Knowledge of Linux administration.
- Good Knowledge of Network tools for monitoring.
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