Job Details
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Job Description
Responsibilities:
- Installation & configuration and troubleshooting windows servers and networking environments
- Outstanding diagnostic, problem-solving and analytical skills.
- Hands-on experience with common software and hardware.
- Maintenance and monitoring of computer networks and systems.
- Maintain up-to-date Images for all desktop and laptop models.
- Logging the queries of customers and employees.
- Remote support of technical issues via telephone and/or with remote support software.
- Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved
Job Requirements
Qualifications:
- Bachelor’s Degree in computer science or relevant studies
- CCNA basic knowledge
- Solid knowledge of LAN/WAN networks, TCP/IP protocols, and network technologies