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Job Description
- Responsible for having a proper outline for the user’s guide
- Developing and maintaining a reusable documentation library
- Reviewing the documentation to make sure they are up to the standards
- Participating in departmental efforts to develop and update documentation standards, templates, and procedures
- Developing of English and Arabic software end-user documentation (user manuals, help systems, and installation guides) in terms of:
- Content (conceptual and procedural)
- Illustrations and screenshots
- Microsoft templates
- Responsible for the localization and revision of the application’s user interfaces and error messages.
- Ensuring linguistic correctness and conformity to UI labels and error messages rules in developed solutions.
- Reporting task status, allocation status (in case of any available idle time), and any risks that may arise in a timely manner
Job Requirements
- Bachelor degree in English Literature or equivalent
- 1-3 years of experience in technical writing and translation from English-Arabic, preferably in the IT industry.
- Preferable On-hands experience in all types of end-user software documentation: user’s guides, help systems, and installation guides
- Microsoft project plan, Microsoft Word, Adobe RoboHelp, and HTML Workshop are preferable
- Image editing tools — Adobe Photoshop or Snagit
