Billing Clerk
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Job Details
Skills And Tools:
Job Description
Covering calls shift basis from 8:00 - 5:00 US EST for all US customers billing inquiries
Collections Duties
Account Receivable (contacting overdue accounts)
Account set up (Collecting and facilitating the update of payment method on accounts)
Following up on all monthly VIP corporates for accounts receivables.
Billing Duties
Billing verification (verify all accounts and orders before billing them)
Billing orders and adjusting them to reflect the proper services rendered/provided.
Handling all incoming requests either by (Phone/Email) related to account balance, Monthly
statements, Invoices.
Focal point between Billing department and other teams in order to facilitate billing tasks.
Logistics Duties
Coordinate with courier companies and track all shipments.
Verify packages with our lab and make sure that all billed packages were sent
using the right label.
Sales Deals
Processing Sales Deals and updating accounts
Handle all incoming request sent by the sales team
Follow up with sales team regarding any billing/sales inquiries.
Assisting Sales department in adding discounts to sales orders
Account Payable Duties
Verify Bills and Purchase Orders in the CRM for vendor accounts (Accounts Payable)
Contact vendors for any AP information.
Handle all requests from our finance team
Job Requirements
- +2 years of experience in Customer Service Environment as Billing/Collections.
- Experience in offshore billing accounts is preferred.
- Prior experience in accounts Receivable/Payables is preferred.
